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Miral launches 'Ruwad' Awards to celebrate excellence in guest experience

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Miral, the leading creator of immersive destinations and experiences in Abu Dhabi, launches Yas Island's first annual Awards programme, 'Ruwad Awards'. In line with its commitment to recognizing excellence in guest services and setting new benchmarks within the tourism and entertainment industries,
Miral, the leading developer of Yas Island in Abu Dhabi, has introduced the Ruwad Awards to recognize and celebrate outstanding guest experiences across its portfolio of destinations, including Yas Island, Ferrari World Abu Dhabi, Warner Bros. World™ Abu Dhabi, CLYMB™ Abu Dhabi, and Yas Waterworld Abu Dhabi. The awards aim to honor employees who have significantly contributed to enhancing guest satisfaction, thereby reinforcing Miral's commitment to excellence in hospitality and entertainment. The inaugural ceremony for these awards is scheduled for November 2023, where winners will be selected based on criteria such as innovation, creativity, and exceptional service delivery. This initiative not only highlights the importance of guest experience but also fosters a culture of continuous improvement and recognition within the organization.

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