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Alibaba boss trashes his own staff and customers, quickly apologizes

In a recent incident, Alibaba's CEO, Eddie Wu, publicly criticized his own staff and customers, leading to a swift apology. During an internal meeting, Wu expressed frustration over the company's performance, particularly highlighting issues with customer service and internal inefficiencies. His comments, which were leaked and spread across social media, suggested that both employees and customers were not meeting Alibaba's standards. Following the backlash, Wu issued an apology, acknowledging that his remarks were inappropriate and could have been demoralizing. He emphasized his commitment to improving Alibaba's service and internal culture, aiming to foster a more positive environment for both employees and customers.

Read the Full MSN Article at:
[ https://www.msn.com/en-us/technology/tech-companies/alibaba-boss-trashes-his-own-staff-and-customers-quickly-apologizes/ar-AA1vzBjM ]