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For Air India, 2025 is about perfection, performance, and optimization: Satya Ramaswamy

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Speaking at a global summit in Las Vegas, Chief Digital and Technology Officer of Air India Satya Ramaswamy outlined the airline's transformation roadmap, emphasizing data-driven decision-making
The article from Exchange4Media discusses Air India's strategic focus for the year 2025, as outlined by Satya Ramaswamy, the Chief Digital and Technology Officer. Air India is aiming for perfection, performance, and optimization in its operations. Ramaswamy highlights the airline's efforts to enhance customer experience through digital transformation, including the introduction of a new website and mobile app, and the implementation of AI and machine learning to improve service delivery. The airline is also focusing on fleet modernization, with plans to introduce new aircraft and retire older ones, alongside optimizing its route network for better efficiency and customer satisfaction. Additionally, there's an emphasis on sustainability, with initiatives to reduce carbon emissions and improve operational efficiency. The overarching goal is to position Air India as a world-class airline by leveraging technology and data analytics to drive decision-making and operational improvements.

Read the Full exchange4media Article at:
[ https://www.exchange4media.com/digital-news/for-air-india-2025-is-about-perfection-performance-and-optimization-satya-ramaswamy-141890.html ]