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Virgin Media Black Friday Bundle: 1 Gbps Broadband, TV+, Unlimited Phone, and Free 4K Smart-TV Box for GBP34.99/Month

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  Published in Media and Entertainment on Thursday, November 27th 2025 at 10:12 GMT by Radio Times

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Virgin Media’s Black Friday Offer – What You Need to Know

When the holiday shopping season hits full swing, Virgin Media is one of the biggest players on the telecom stage, offering a bundle of promotions that target both new customers and existing subscribers who want to upgrade or simply get a better deal. The company’s “Black Friday” package, which was first announced in late October and launched on November 23, 2023, is a multi‑service offer that pulls together broadband, TV, and phone services into a single discounted bundle.

Below, we walk through the headline details, how the deal works, the specific conditions and limitations, and how the offer stacks up against other UK broadband and TV packages available in the same window.

1. What the Deal Looks Like

1.1 Bundle Composition

Virgin Media’s Black Friday bundle consists of:

When you sign up for the bundle, you receive a 12‑month package that covers all three core services, plus a free TV‑box and a short‑term free streaming‑service add‑on.

The promotion’s headline price is £34.99 per month, which is a £4.99 discount compared with Virgin Media’s standard broadband‑plus‑TV‑plus‑phone package (usually around £39.99 per month). The discount is available to all customers who sign up for a new 12‑month contract at the Black Friday launch.

Note: The price includes VAT. The discount does not apply to existing customers or to those who renew an existing contract; it is specifically a Black Friday “new‑customer” deal.

1.2 How to Sign Up

Virgin Media’s website hosts a dedicated “Black Friday 2023” page where the bundle can be configured and ordered online. The checkout flow is straightforward:

1. Choose your broadband speed – you can opt for the 1 Gbps plan or the 500 Mbps plan (the latter is priced slightly lower but not part of the bundle discount).
2. Add TV and Phone – the offer automatically adds TV+ and the Unlimited UK Phone line.
3. Check device eligibility – if you have a 4K TV that supports the Smart‑TV box, you can claim it for free; otherwise, you can order it for a small extra fee (typically £29.99).
4. Enter your address – Virgin Media will confirm if broadband is available in your area.
5. Agree to terms – you must accept the contract and the specific promotional conditions (which are provided in full at the checkout).
6. Complete payment – you’ll be charged the first month’s price immediately, with the subsequent 11 months charged automatically.

In addition, Virgin Media’s customer support phone line (0800 XXX XXX) can handle orders for those who prefer to talk to an agent. They will need the same address details and can confirm device eligibility over the phone.

1.3 What Happens After the Promotion Ends

The discount is valid for the first 12 months only. After that, the monthly price reverts to the standard tariff for that service tier. However, Virgin Media typically offers a “saver” tariff for broadband‑plus‑TV‑plus‑phone that is cheaper than the standard “Plus” plans, so customers who stay on the contract can negotiate a new price after the Black Friday period ends.

2. Detailed Terms & Conditions

Like most telecom deals, the Virgin Media Black Friday promotion comes with several conditions that customers should be aware of:

The official terms can be found on the “Terms and Conditions” page linked at the bottom of the bundle page. It is strongly recommended that customers read these in full, especially to understand the cancellation policy and any changes to the price after the 12‑month period.

3. How the Offer Compares to Other Providers

During Black Friday, many UK broadband providers release competing promotions. Below is a snapshot of how Virgin Media’s package compares to some of the biggest rivals as of late November 2023.

Note: Prices are subject to change; they are quoted here for comparison only. Virgin Media’s unique selling point is the free 4K TV‑box and the 12‑month bundle with no data caps, which appeals particularly to households that already own a 4K TV and want a straightforward all‑in‑one solution.

4. How to Maximize the Value

4.1 Bundle All Services

To get the full discount, you need to order all three services together. If you only need broadband, the discount will not apply.

4.2 Check Device Compatibility

Make sure your TV is 4K and supports the Smart‑TV app. Virgin Media offers a compatibility check on its website; entering your TV’s brand and model will tell you if you qualify for the free box.

4.3 Consider the “Watch” Add‑On

The free three‑month “Watch” package is a great way to test streaming services like BBC iPlayer, ITV Hub, and others. After the free period, the monthly cost is modest, but you might want to consider whether you’ll need to pay for it after the trial.

4.4 Read the Fine Print

• If you need to cancel early, be aware of the cancellation fee.
• If you’re a new customer, you can’t use the Black Friday discount on a plan you’ve already signed up for.
• The price does not automatically apply to any add‑ons you might order later; those will have their own separate pricing.

5. Customer Reviews & Feedback

Since the launch, Virgin Media has posted a series of customer testimonials on their social media channels and the “Ask a Virgin Media Advisor” forum. Here are some recurring themes:

• Positive: Most customers applaud the bundled price and the 12‑month commitment. Many appreciate the free 4K TV‑box, especially when they already have a compatible TV.
• Negative: A few reviewers note that the “Watch” package becomes expensive after the initial free period. Others mention that the broadband speed occasionally dips during peak hours, a known issue for many providers.
• Neutral: Some users point out that they would have preferred a higher discount for older broadband plans (e.g., 500 Mbps) but the offer is only for the 1 Gbps tier.

Overall, the sentiment is positive for households that need all three services and own a 4K TV.

6. How to Get Started Today

If you’re ready to lock in the Black Friday offer, the simplest path is to:

1. Visit Virgin Media’s “Black Friday 2023” page (you can search for it on Google or click the link on the Virgin Media homepage).
2. Enter your postcode to confirm availability.
3. Select the 1 Gbps plan and add the TV and phone options.
4. Check device eligibility for the free TV‑box.
5. Complete the order or call the support line if you have any questions.

You’ll receive a confirmation email with the contract details and a scheduled installation appointment if you need new cables or a router. Most installation appointments are scheduled within 5–10 business days, depending on your location.

7. Final Thoughts

Virgin Media’s Black Friday promotion is a compelling offer for households looking to simplify their media consumption and internet usage. The combination of gigabit broadband, unlimited UK calls, a full TV package, and a free 4K Smart‑TV box creates a one‑stop shop that is difficult to beat during this shopping season.

Because the discount is time‑limited and applies only to new 12‑month contracts, it’s worth acting fast if you’re in the market for a new broadband and TV bundle. And for those who already have a Virgin Media contract, the deal may still be enticing if you’re willing to upgrade to the 1 Gbps tier and accept the higher price after the initial 12‑month period.

Happy shopping, and may your streaming be ever smooth!